“What is the point of Human Resources?” You may be used to having to defend your job to members of the Sales team or anyone in your company whose role has a more ‘obvious’ benefit. In actual fact, you do not have to search far to find the obvious value of HR.According to Gallup, 70% of American workers are disengaged with their jobs. Imagine how much this engagement is costing your company in the resulting low productivity. In addition, employees who are engaged are 87% less likely to quit, meaning that you can save valuable time and money on recruitment and training if you hang onto your best employees. Human Resources professionals hold the answers to these problems and can really be the department that make or breaks a company. If you are in HR, here are three quick tips to improve your performance.
Gamification is concept of turning engagement into a competitive game, with the aim of improving achievement and job satisfaction. Implementing a system where employees can earn badges, experience points or ‘level up’ can really make them more productive. For example, web experience company DevHub saw the percentage of its users completing projects jump from 10% to 80% when they implemented game-like features to incentivize users to work their way through tedious or challenging tasks.
Use surveys to get employee feedback
Communication is key to good HR practice but getting honest feedback can be easier said than done. However open and welcoming you are as an HR, some employees simply do not have the confidence to deliver constructive criticism face to face. Surveys provide staff members with opportunities to share their thoughts in confidence and are easily quantifiable for your data analysis. Examples of good surveys are job satisfaction (asking employees how satisfied they are with their job on a scale of 1 to 10), career goals and employee plans.
Stay up to date with tech
According to Statistica, the average American upgrades their phone every 22.7 months. If we are willing to spend a lot of money every two years to get a device with a slightly better camera and the latest version of candy crush, surely the Human Resources department also deserves to be upgraded as frequently? The latest HCM (human capital management) systems are streamlined workflow by using technology to improve communication and accessibility. Ideally, data systems should be consolidated; with different sections of information (payroll, leave, employee data, benefits etc.) on the same system. Consolidation saves time and reduces mistakes and technology will free up your schedule to focus on better strategies to advance your business.
Advances in technology and business strategy are making HR more interesting, efficient and valuable than ever before. If you are a Human Resources professional, you probably already how valuable you are to your organization. Keep up the good work and feel free to use these tips to achieve even more and show the world your worth!
About the Author:
Jess Walter is a freelance writer and mother. She loves the freedom that comes with freelance life and the additional time it means she gets to spend with her family and pets.