An event with no crowd control comes at a great risk. Your event staff needs to be well prepared; your event needs secure barricades, and your event needs to have a risk and emergency plan.

It is vital for the event host to have a clear and detailed understanding of the current OH&S legislations surrounding crowd control in your state or council for events. In Victoria, event hosts must take into account the following OH&S evaluations:

  • A risk evaluation
  • The degree of harm that a risk or hazard can cause
  • How you plan on minimizing or completely removing the risk 
  • The costs associated with removing the hazard or risk
  • The costs associated with a hazard causing significant damage.

We have also put together a list of tips for crowd control planning to ensure that you have a successful event with no hazards:

  1. Staff

Once you have an estimated head-count for your event, you should organise sufficient security staff in order to crowd control successfully. The current recommended ratio for security guards are 1-2 guards for every 10 attendees. Your security staff should be well briefed and prepared. They need to be ready to screen entrants, monitor attendee behaviour and be alert to removing trouble-making attendees.

  1. Access & Barricades

How will attendees have access to the event? You need to ensure that your event has a clear barricade only allowing registered attendees in. Temporary fencing is an ideal barricade as it is cost efficient, quick to erect and can be used as an advertising medium for your event. Crowd control barriers can be used to form lines at the entrance of your event, outside facilities such as bathrooms and lines to purchase food.

You should also figure out how you will identify attendees, will you have wrist bands, hand stamps or just printed tickets that are scanned at the entrance?

  1. Communication

In case of emergencies, all staff should have a clear communication plan. Most security guards at events are equipped with radios or mobile phones that can offer clear instructions, updates, and emergency alerts.

  1. Risk Plan

Once you have identified hazardous factors, you need to develop a risk plan. This needs to be clearly communicated to all staff prior to the event. Your staff also need to be briefed on how to defuse potentially violent situations and deal with troublesome patrons without the need for physical intervention, including training on the effects of drugs typically used at venues and events.

  1. Emergency Plan

What will happen if a brawl breaks out? You require a detailed emergency plan. This needs to be clearly communicated to all staff prior to the event. 

  1. First Aid Plan

Let’s say someone at your event faints due to dehydration? Are your staff aware of your first aid procedure? This needs to be clearly communicated to all staff prior to the event.

It will benefit you if the security guards you hire for the job are first aid trained. Training should be specific to the most common event injuries which include

  • substance abuse (e.g. alcohol, illicit drugs overdose, etc.)
  • Glass and needle-stick injuries

There are dozens of ways to implement efficient crowd control, this is important to remember that planning crowd control can be timely and costly but is an OH&S requirement.

About the Author:

This article was written by Madina Azamy from The Temporary Fencing Shop, specialists in all temp fencing products and temporary pool fencing across Australia.

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