Unexpected litigation can be one of the most frustrating things any company has to go through. The thought of even dealing with this situation is enough to make most business owners sweat. If you want to lower the chance of preventable litigation giving you undue stress, then you want to keep the following things in mind.
Always Consider De-Escalation
In certain situations, de-escalating can be much more effective than escalating. Don’t be too quick to take things up to the next level if it isn’t necessary. Even if it seems that escalating the matter might be enough to make the other side back down, more often than not, this only ends up being something that exacerbates the situation. Take a careful analysis of the situation at hand and try your best to see if there are alternative measures to taking the dispute to a more serious level.
Build and Nurture Good Relationships
Prioritizing the value of relationships your company builds is one of the strongest and most low-maintenance things you can do to prevent future necessary conversations with litigation lawyers. The more positive your relationships are, the smaller of a chance there is, you will have parties who find seeking litigation against you the best course of action.
Be Mindful of Your Marketing Material
Double-check everything before it publicly represents your company. Even if something seems like a good idea to post at first, it may be effective to have a bit of a delay before promoting it so you can come back to check on it later on. One of the worst-case scenarios is to have something that was simply misinterpreted as discriminatory or insensitive wind up being the cause for a case brought against you.
Fine-Tune Your Contracts for Liability Protection
The last thing you want to happen is for something that wasn’t specifically outlined in a contractual agreement be used as the assumption of liability. Make sure all the policies outlined in the contracts you establish with your clients and customers are airtight. Be sure your contracts ensure you are only legally liable for the things that are within your reasonable capacity to control.
Carefully consider the value of de-escalation, prioritize the establishment of good relationships, be mindful of your marketing material, and be diligent about how well your contracts protect you. The more steps that you take early on in the process, the less of a headache you will have in the future.